Aircon Service Recommendation in Singapore

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Aircon service recommendation for our customer are always acute and straight forward. However, many people struggle on the decision making about what to do with their air conditioning system. We hope that the following simple questions and answers will help them think through.

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Cleaning – How long does you turn on the air conditioning daily? If 8 hours or less, we recommend quarterly servicing; normally home use. If 8 to 12 hours and more than 12 hours, we recommend bi-monthly and monthly servicing; normally commercial and industrial use. If you never had the aircon system cleaned for a long time, we recommend you booked a normal servicing with us to have the condition check and advise before we proceed.

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Common Problem – Aircon leaking, aircon icing or aircon not cold? Mostly can recover by thorough cleaning like chemical wash or chemical overhaul, but also could be a repair issue. Please book an aircon inspection appointment to further identify the real issue.
Repair – Are your air conditioning system still under warranty? If not sure, please contact the aircon brand customer service or sales company that sold you the aircon system to have them checked. This can prevent you for paying the extra money to get the air con fixed if it is done by none of the above parties.

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Buying – Do not buy an aircon system without installation package. The installation cost can be even higher than the aircon system itself. Do not expect aircon installation cost to be lower if you buy them separately. There will also be a few warranty issues.

• The aircon brand company may acknowledge the bought date instead of the installation date as the aircon warranty start date. Please ensure the acknowledgement of the aircon warranty start date from the aircon brand company.
• If there is an aircon failure, either the aircon brand may charge you where there is an installation issue or the aircon installation company may charge you on the aircon parts issue. As you did not bought the aircon system from them, they cannot claim from the aircon brand company. This is due to some aircon brand company already have their own technician team or servicing agent, so they will not accept the claim from others than their own agent.
• If you are not sure, please contact the aircon brand customer service 1st by providing the warranty card or model and serial number.

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Information provided by Jacq, Aircon Doctor Singapore